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The Multi-Store Model of Memory

Introduction#

The Multi-Store Model (MSM) of memory was proposed by Atkinson and Shiffrin (1968) and is one of the most influential theories in cognitive psychology. It describes memory as consisting of three separate stores, each with different characteristics and functions.

The Three Stores#

┌─────────────────────────────────────────────────────────────────────┐
│ SENSORY MEMORY │
│ Duration: < 1 second │
│ Capacity: Very limited │
│ ║ │
│ ▼ (Attention) │
│┌───────────────────────────────────────────────────────────────────┐│
││ SHORT-TERM MEMORY ││
││ Duration: 18-30 seconds ││
││ Capacity: 7±2 items (Miller, 1956) ││
││ ║ ││
││ ├─→ Forgotten (decay/displacement) ││
││ ║ ││
││ ▼ (Rehearsal) ││
│└───────────────────────────────────────────────────────────────────┘│
│ ║ │
│ ▼ │
│┌───────────────────────────────────────────────────────────────────┐│
││ LONG-TERM MEMORY ││
││ Duration: Potentially unlimited ││
││ Capacity: Potentially unlimited ││
│└───────────────────────────────────────────────────────────────────┘│
└─────────────────────────────────────────────────────────────────────┘

1. Sensory Memory (SM)#

Information from the environment first enters sensory memory through our five senses.

StoreDurationCapacityCoding
Iconic store (visual)< 1 secondVery limitedVisual
Echoic store (auditory)~2 secondsVery limitedAuditory

Key features:

  • Acts as a buffer for stimuli received through sensory systems
  • Information is unprocessed - it’s a direct copy of the sensory input
  • Most information is rapidly lost unless attended to
TIP

Sperling (1960) demonstrated the existence of iconic memory using a partial report procedure - participants could recall any row of letters flashed briefly, proving all letters were briefly stored!

2. Short-Term Memory (STM)#

Information that is attended to enters the short-term memory.

Characteristics:

  • Duration: 18-30 seconds without rehearsal (Peterson & Peterson, 1959)
  • Capacity: 7±2 items (Miller, 1957) or more recently 4 chunks (Cowan, 2001)
  • Coding: Mainly acoustic (Conrad, 1964) - we remember sounds

Maintenance rehearsal:

  • Repetition of information keeps it in STM
  • Essential for transfer to Long-Term Memory
  • Without rehearsal, information is lost through:
    • Decay - Fading of memory trace over time
    • Displacement - New information pushes out old information

Case study: Clive Wearing

  • Severe amnesia after herpes virus infection
  • STM intact but cannot form new LTM
  • Demonstrates separation between STM and LTM stores

3. Long-Term Memory (LTM)#

Permanent storage of information that has been rehearsed and processed.

Characteristics:

  • Duration: Potentially unlimited (can last a lifetime)
  • Capacity: Potentially unlimited
  • Coding: Mainly semantic (meaning-based) though also visual and acoustic

Types of LTM (later added by other researchers):

TypeDescriptionExample
EpisodicPersonal experiences/memory of eventsYour first day of school
SemanticGeneral knowledge/factsThe capital of France
ProceduralSkills/how to do thingsRiding a bike

Key Studies#

Sperling (1960) - Sensory Memory#

Aim: To demonstrate the existence of sensory memory

Method:

  • Displayed 12 letters in a grid for ~0.5 seconds
  • Whole report condition: Recall all letters (avg 4-5)
  • Partial report condition: Tone indicated which row to recall (avg 5 items from any row)

Findings:

  • In partial report, participants could recall any row
  • Proved all letters were briefly stored in sensory memory
  • But iconic memory fades too quickly for full report

Conclusion: Sensory memory has large capacity but very short duration

Peterson & Peterson (1959) - Duration of STM#

Aim: To test how long information remains in STM without rehearsal

Method:

  • Participants given trigrams (3-letter nonsense syllables)
  • Count backwards in 3s to prevent rehearsal
  • Recall after 3, 6, 9, 12, 15, or 18 seconds

Findings:

TimeRecall
3 seconds~80%
6 seconds~50%
9 seconds~20%
18 seconds~10%

Conclusion: STM duration is about 20 seconds without rehearsal

NOTE

This study used trigrams specifically because they have no meaning - preventing participants from using semantic coding which would improve recall!

Miller (1956) - Capacity of STM#

Aim: To determine the capacity of STM

Method:

  • Various experiments with different types of information
  • Digit span, letter span, word span

Findings:

  • Average capacity = 7±2 items
  • This limit applies to various types of information

Chunking:

  • Miller found we can remember more by grouping information
  • Example: 07911234567 is easier to remember as 07911-234-567
  • Chunking increases effective capacity

Bahrick et al (1975) - Duration of LTM#

Aim: To investigate very long-term memory (up to 50 years)

Method:

  • Tested 392 American graduates on:
    • Free recall of former classmates
    • Photo recognition of classmates
    • Name recognition from photos

Findings:

Time since graduationFree recallPhoto recognitionName recognition
Up to 15 years~90%~90%~95%
Up to 30 years~80%~85%~90%
Up to 48 years~70%~75%~80%

Conclusion: LTM can potentially last a lifetime when information is meaningful

Evidence Supporting the MSM#

1. Brain Damage Evidence#

Case study: HM (Henry Molaison)

  • Brain surgery to treat epilepsy (1953)
  • Hippocampus removed
  • Could form new STM but could not transfer to LTM
  • Showed STM and LTM are separate stores

Case study: Clive Wearing

  • Herpes simplex virus attacked hippocampus
  • Similar to HM - intact STM, severely impaired LTM
  • Could not form new memories
  • Demonstrates functional separation of stores

2. Experimental Evidence#

Glanzer & Cunitz (1966) - Serial position curve:

% Recall
|
│ ╭───── Recency effect (STM)
│ ╱
│ ╱
│ ╱
│ ╱
│ ╱ Primacy effect (LTM)
│ ╱ ╲
│ ╱ ╲
│ ╱ ╲
│ ╱ ╲
│ ╱ ╲──────────
└───────────────────────────────────────── Position in list
1 10
  • Primacy effect (beginning of list) = Rehearsal → LTM
  • Recency effect (end of list) = Still in STM
  • Middle items = Neither rehearsed enough nor still in STM

With delayed recall (counting backwards):

  • Recency effect disappears (STM displaced)
  • Primacy effect remains (already in LTM)

Limitations of the MSM#

WARNING

While influential, the MSM has several weaknesses:

1. Oversimplified#

  • Too simple - memory is more complex than just 3 stores
  • Doesn’t account for different types of LTM (episodic, semantic, procedural)
  • Doesn’t explain why some things are remembered better than others (emotional significance)

2. STM is More Complex#

Working Memory Model (Baddeley & Hitch, 1974):

  • STM is not just one store
  • Has multiple components:
    • Central executive (coordinates)
    • Phonological loop (acoustic info)
    • Visuospatial sketchpad (visual info)
    • Episodic buffer (integrates info)

3. Rehearsal is Not the Only Way#

Levels of Processing (Craik & Lockhart, 1972):

  • Depth of processing matters more than rehearsal
  • Semantic processing (understanding meaning) → better recall
  • Shallow processing (appearance/sound) → poor recall

Example: Remembering “DOG”

  • Shallow: “It has 3 letters” (structural)
  • Medium: “It rhymes with LOG” (phonetic)
  • Deep: “It’s an animal that barks” (semantic) ✓ Best recall!

4. LTM Influences STM#

Case study: KF

  • Motorcycle accident → brain damage
  • Poor verbal STM but good visual STM
  • LTM influenced STM - contradicts MSM’s one-way flow

Key Exam Points#

IMPORTANT

Common AQA exam questions:

  • Describing the MSM (6 marks)
  • Explaining one strength/limitation (4 marks)
  • Evaluating the MSM with research evidence (16 marks)
  • Applying MSM to a real-world scenario

4-Mark Evaluation Points#

Strength: Case study of HM

  • After surgery to remove hippocampus, HM could not form new long-term memories
  • But his short-term memory was intact (could hold conversation)
  • This supports the idea that STM and LTM are separate stores
  • However, case studies have small samples and may not generalise

Weakness: Working Memory Model

  • MSM suggests STM is a single unitary store
  • But Baddeley & Hitch’s Working Memory Model shows STM has multiple components
  • This makes MSM oversimplified
  • Supported by dual-task performance (we can do visual + verbal tasks simultaneously)

Weakness: Rehearsal is not the only factor

  • MSM suggests rehearsal is essential for LTM storage
  • But Craik & Lockhart found depth of processing is more important
  • Semantic processing leads to better recall than simple rehearsal
  • This contradicts the MSM

Practice Question#

Outline and evaluate the multi-store model of memory (16 marks)

Model Answer

Outline (6 marks): Atkinson and Shiffrin (1968) proposed the multi-store model of memory. Information enters from sensory organs into sensory memory, which has very limited duration (<1 second) and capacity. If attended to, information enters short-term memory, which has duration of 18-30 seconds and capacity of 7±2 items. Through maintenance rehearsal, information is transferred to long-term memory, which has potentially unlimited duration and capacity. Information can be lost from STM through decay or displacement.

Evaluate (10 marks): One strength is supporting evidence from brain damage cases. HM had his hippocampus removed and could not form new LTM but had intact STM, and Clive Wearing showed similar deficits. This supports the existence of separate stores.

However, the model may be oversimplified. The Working Memory Model (Baddeley & Hitch) shows STM has multiple components (phonological loop, visuospatial sketchpad), not just one store. This is supported by dual-task performance.

Additionally, the MSM emphasises rehearsal, but Craik & Lockhart’s Levels of Processing theory found that depth of processing (semantic understanding) is more important for memory formation than rehearsal. Semantic processing leads to better recall than rote repetition.

Finally, KF (Shallice & Warrington) had poor verbal STM but good visual STM, showing LTM can influence STM, contradicting the MSM’s one-way flow model.

Summary#

  • MSM proposes three separate memory stores: sensory, short-term, long-term
  • Information flows one way through the system
  • Rehearsal is key for STM to LTM transfer
  • Supported by: Brain damage cases (HM, Clive Wearing), lab experiments (Sperling, Peterson & Peterson)
  • Criticised for: Being oversimplified, ignoring working memory, overemphasis on rehearsal
  • Working Memory Model and Levels of Processing provide more complete explanations

Despite its limitations, the MSM remains foundational for understanding memory and has influenced decades of memory research!


Related: Attachment Theory - How we form emotional bonds, and Biopsychology - The physical basis of memory in the brain

The Multi-Store Model of Memory
https://shannonrufus.com/posts/multi-store-model-of-memory/
Author
Shannon Rufus
Published at
2024-09-20
License
CC BY-NC-SA 4.0

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